Shipping policy
Digital products - readings
Your PDF reading is delivered by email within three days of your order. No postage, no waiting at the door. Just open your inbox.
For live readings, you will receive a booking confirmation by email within one business day. We will schedule your session together from there.
Physical products - stationery & art prints
Orders are packed with care at our studio in The Hague and shipped within two business days.
Estimated delivery times after shipping:
Netherlands: 1-2 business days
Belgium: 2-3 business days
Rest of Europe: 3-5 business days
Please note that these are estimates. Occasional delays by postal carriers are outside our control, but we will always do our best to keep you informed.
Shipping costs
Shipping costs are calculated at checkout based on your location and the size of your order.
Tracking
Where possible, your order will include a tracking number sent by email once your package has been dispatched.
Something went wrong?
If your order hasn't arrived within the expected timeframe, or if something arrived damaged, please contact us at hello@arcanalane.com. We will sort it out together.
